Important: If you arrive on the Documents page and do not see a document within the Available Documents drop-down list, you will need to use the Upload feature on this page. Once the document has been uploaded, you will need to select it from the Available Documents column in order for it to be transferred with your application to the Hiring Agency. Uploaded documents are not saved to your USAJOBS account.
To upload documents to your application:
- Select the Documents link to go to the Documents page if you are not already there.
- Choose the Available Documents drop-down list to see if your document has already been transferred from USAJOBS or previously Uploaded. If it is not in the drop-down list, proceed with the Upload.
- Select Upload, a pop-up box will display.
- Complete the Upload pop-up box with the following:
- Enter the Document Name. This will be the name the agency sees for the document. Do not include any special characters (parentheses, commas, hyphens, etc.) or blank spaces in the file name of your document.
- Choose the Document Type from the drop-down list. If you do not see the exact type of document you are uploading, select the most reasonable type based on the available selections.
- Select Choose File and select the document to upload.
- Select the Upload button.
- A confirmation box displays “document name” has been successfully uploaded and added to your Available Documents list.
- Choose the Available Documents drop-down list and select the newly uploaded document to attach to your application (documents displayed are those that you selected from your USAJOBS account or uploaded for this application).
- Repeat until all documents you want to submit are uploaded and displaying in Available Documents. You can add multiple documents under one document type by selecting the drop-down list and selecting additional documents. Once you have added all of your documents (both USAJOBS and Uploaded), select Continue.
Important Notes About This Page:
- Uploaded documents must be less than 5MB in size, unencrypted, and one of the accepted document types: GIF, JPG, JPEG, PNG, RTF, PDF, or Word (DOC or DOCX). Documents can not be password protected.
- If you are scanning documents into your computer, the scanning software will typically offer to save files in TIFF or BMP format, or perhaps PDF. These are likely to be too large. The software may also offer to save as JPG (or JPEG) which is far more compact. In addition, the software may allow you to select lower quality for an even smaller file size. We have found 50% quality still looks quite good and results in a file size often less than a tenth of the original. If your scanning software does not let you save the file in a compact format, there are free downloads out there that do. One such that we are aware of for Windows is called Irfanview. On recent Mac systems, Preview will perform this function.
- If you are unable to upload your file and it meets the above criteria, please also ensure that you did not include any special characters (parentheses, commas, hyphens, etc.) or blank spaces in the file name of your document(s).
- If you don't have your document in an electronic format, see Converting your paper supporting document to a reusable electronic file.